Advocating the right to quality, affordable health care for every person in Maine.
Consumer Assistance HelpLine

1-800-965-7476

Consumer Assistance Program

The Maine Attorney General and the Maine Superintendent designated Consumers forAffordable Health Care as the Maine Health Insurance Consumer Assistance Program with support of a grant from the U.S. Department of Health and Human Services in 2010.

We provide free assistance to help you:

  • Get your medical bills paid
  • File appeals with insurance companies
  • Understand your rights and responsibilities under your insurance contract
  • Understand whether you are eligible for a tax credit for health insurance or other programs as an individual or a small business

Need help with health insurance? Call our Consumer Assistance HelpLine at 1-800-965-7476 or send us an email.

Has your  insurance company denied a claim? For information and help on filing an appeal, check out our guide!

And don’t forget to check out our Guide to Maine Health Care for other programs and resources that may help you.

Open Enrollment is the time of year you can sign up for health insurance.

Open Enrollment to get insurance for 2018 will start November 1, 2017. It will end December 15, 2017.

If you don't sign up for a health plan by December 15, 2017, you may not be able to get health insurance in 2018. If you don't have insurance, you might have to pay a fine when you file your taxes.

Visit HealthCare.gov or call our HelpLine at 1-800-965-7476 to learn more and find out how to apply!

Get Covered

Find free help from a “navigator” or other local assister in Maine — a service of enroll207.com. Search by city or zip code.

Workshops & Events

  • September, 2017
  • Sep
    26

    5th Annual HC4ME Conference!

    8:00 am - 4:00 pm

    Our conference theme this year is: The Future of Health Care in Maine: Defending Our Gains, Defining Our Vision.

    This year’s conference will offer two interchangeable tracks: a Policy Track, and an Enrollment Track.  The Policy Track will explore the current state-of-the-art in health policy, particularly around coverage and delivery system reforms. The Enrollment Track will explore information enrollment professionals will need or want to know.  The conference will also include panel discussions exploring the current state of health reform.

    ... More
  • October, 2017
  • Oct
    10

    Bangor MaineCare A to Z Workshop

    9:00 pm - 4:00 pm

    This workshop offers an in depth look at MAGI & Non-MAGI MaineCare eligibility rules for families, seniors, and people with disabilities. Participants will review and discuss recent State and Federal level changes to MaineCare related to the Affordable Care Act. Sponsored by Consumers for Affordable Health Care and Maine Equal Justice.

    ... More
  • Oct
    17

    Portland MaineCare A to Z Workshop

    9:00 pm - 4:00 pm

    This workshop offers an in depth look at MAGI & Non-MAGI MaineCare eligibility rules for families, seniors, and people with disabilities. Participants will review and discuss recent State and Federal level changes to MaineCare related to the Affordable Care Act. Sponsored by Consumers for Affordable Health Care and Maine Equal Justice.

    ... More
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