Advocating the right to quality, affordable health care for every person in Maine.
Consumer Assistance HelpLine

1-800-965-7476

Consumer Assistance Helpline

1-800-965-7476

A FREE service for everyone in Maine.

Do you need help with…

  • Finding health coverage you can afford?
  • Understanding your options in the Health Insurance Marketplace?
  • Enrolling in MaineCare?
  • Understanding your health coverage?
  • Filing an appeal or complaint?
  • Finding programs to help with health care and drug costs?

We can help.

HelpLine
1-800-965-7476

Our HelpLine is open from 8:30 am – 4:30 pm, Monday through Friday. If the HelpLine is busy, please leave a message. In most cases, we will return your call within one business day.

We do not sell insurance. We give FREE information, and help on health coverage and health care costs. We are a nonprofit, not a government office. All calls are confidential.

Guide to Maine Health Care

The online Guide to Maine Health Care gives you a basic idea of coverage choices and programs that can help you pay for care. You can call the HelpLine if you have questions about anything in the guide.

Help with Coverage Disputes
1-800-965-7476

Our HelpLine and legal staff can help you figure out your coverage and rights. We focus on getting bills paid. We can also help with denials, appeals, or complaints, and help you understand your insurance and options.

Workshops and Presentations

We train health professionals on MaineCare eligibility, private insurance, and other programs that can help people. We also provide other presentations as well. Some workshops are free, and others are low-cost.

Language Line interpreter services are available.

TTY 1-877-362-9570

Open Enrollment is the time of year you can sign up for health insurance.

Open Enrollment to get insurance for 2018 will start November 1, 2017. It will end December 15, 2017.

If you don't sign up for a health plan by December 15, 2017, you may not be able to get health insurance in 2018. If you don't have insurance, you might have to pay a fine when you file your taxes.

Visit HealthCare.gov or call our HelpLine at 1-800-965-7476 to learn more and find out how to apply!

Get Covered

Find free help from a “navigator” or other local assister in Maine — a service of enroll207.com. Search by city or zip code.

Workshops & Events

  • September, 2017
  • Sep
    26

    5th Annual HC4ME Conference!

    8:00 am - 4:00 pm

    Our conference theme this year is: The Future of Health Care in Maine: Defending Our Gains, Defining Our Vision.

    This year’s conference will offer two interchangeable tracks: a Policy Track, and an Enrollment Track.  The Policy Track will explore the current state-of-the-art in health policy, particularly around coverage and delivery system reforms. The Enrollment Track will explore information enrollment professionals will need or want to know.  The conference will also include panel discussions exploring the current state of health reform.

    ... More
  • October, 2017
  • Oct
    10

    Bangor MaineCare A to Z Workshop

    9:00 pm - 4:00 pm

    This workshop offers an in depth look at MAGI & Non-MAGI MaineCare eligibility rules for families, seniors, and people with disabilities. Participants will review and discuss recent State and Federal level changes to MaineCare related to the Affordable Care Act. Sponsored by Consumers for Affordable Health Care and Maine Equal Justice.

    ... More
  • Oct
    17

    Portland MaineCare A to Z Workshop

    9:00 pm - 4:00 pm

    This workshop offers an in depth look at MAGI & Non-MAGI MaineCare eligibility rules for families, seniors, and people with disabilities. Participants will review and discuss recent State and Federal level changes to MaineCare related to the Affordable Care Act. Sponsored by Consumers for Affordable Health Care and Maine Equal Justice.

    ... More
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