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Hospital Programs



Under Maine Law, no one can be denied access to emergency services because of their insurance status or income level. And, emergency services must be provided free of charge for people at certain income levels. Any hospital you visit should be able to give you information about the "Free Care" program it offers.

In addition to "Free Care," some hospitals also provide care to those at higher income levels on a "Sliding-Scale" system, where the higher your income, the larger part of the bill you're required to pay.

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What's covered?
By law, hospitals must provide Free Care to eligible people for “medically necessary” hospital services. This is often interpreted to mean emergency services only and may not include other services like lab work, some surgeries, and other treatments. However, many hospitals go above and beyond this law and will provide help for many non-emergency services as well as emergency services. To find out if a Hospital Free Care Program covers services that you need, you can contact the hospital Patient Accounts Office (billing office) for that hospital.

Can I get Hospital Free Care?
If your household income is at or under the level listed below, you can get Free Care. By Maine law, people at this income have a right to free “medically necessary” care at any hospital in Maine. But many hospitals in Maine give Free Care to people with income ABOVE this level! And, many hospitals will provide Sliding-Scale care for people with even higher income.

Income guidelines
The hospital may ask you for proof of household income (like check stubs or tax returns). The hospital can look at income over the past 12 months OR the past 3 months. You will qualify if your income is under the limit for EITHER time period. If you do not qualify one way, you may qualify the other way! For example, looking at the last 3 months may help people with higher yearly income if their income dropped in the 3 months before the application.
Even if your income is above the levels listed you should apply anyway! Some hospitals have programs for people with higher income. If you have questions, or are unsure whether you qualify, call our HelpLine at 1-800-965-7476.

2011 Monthly Income Guidelines for
Hospital Free Care
at ALL Maine Hospitals

Family Size
Income
1
$1,362
2
$1,839
3
$2,317
4
$2,794
5
$3,272
6
$3,749
For each additional family member add:
$478
   


What if my income is too high?

If your income is above the figures listed above, you could still qualify for Free or Sliding-Scale Care at many hospitals. Under Maine law, ALL hospitals must offer Free Care to people at the income listed above, but many hospitals go above and beyond the law. Take a look below, to see if you qualify for either Free or Sliding-Scale Care at a hospital near you. C
all the HelpLine at 1-800-965-7476 for help or for more information.

How do I apply?
Call the hospital and ask for the Patient Accounts Office (billing office), or ask for the hospital’s Free Care Program at the hospital where you intend to apply. They will speak to you about Free Care and help you to fill out an application. Sometimes hospitals ask that you apply for MaineCare as a first step.

What if my application is denied?
If you believe you should have been accepted, you can appeal the hospital’s decision. To appeal, you must request an administrative fair hearing from the Department of Health and Human Services within 60 days of the date of the denial letter. Your request can be made in writing or verbally. The request must be made to the Administrative Hearings Unit, DHHS, 11 State House Station, Augusta, ME 04333-0011 or by calling 207-287-8792. If you believe that the denial is correct, there may be other programs for sliding-scale help. Call the Consumers for Affordable Health Care HelpLine at 1-800-965-7476 for ideas for help with health care costs.

What if I already have private insurance?
Hospital Free and Sliding-Scale programs can be helpful even if you already have private insurance. The hospital programs can "wrap around" private insurance to help with things like the cost of deductibles and other co-insurance. Call the HelpLine at 1-800-965-7476 for more details.

Can I get old medical bills paid?
To get back bills paid, you must be able to prove that you met the Hospital program guidelines at the time you incurred the bills. Please call the HelpLine at 1-800-965-7476 if you have questions about this process.

Local Health Programs
These programs are specific to your town or area of residence, and have their own eligibility guidelines.

CarePartners - 1-877-626-1684
CarePartners can provide very low-cost health care including primary care, drugs, and hospital care. This program is for people living in Cumberland, Lincoln, Kennebec, and Waldo counties. To qualify you must be uninsured and meet certain income and asset guidelines. Call for more information or click here: http://www.mmc.org/mh_body.cfm?id=3441

Community Clinical Services - 777-8899
Community Clinical Services is a group of doctor offices associated with St. Mary's Regional Medical Center in Lewiston. Uninsured individuals that meet certain income guidelines can receive medical services from participating offices in the Lewiston-Auburn area on a free or sliding scale basis. Call for more information.

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